Air Export Supervisor (1 person) 招聘
CEVA
招聘日期 :
2008-05-19
~
2008-07-18
工作性质:全职
工作地点:天津
工作经验:三年以上
外语要求:英语/熟练
::要求及待遇::
工作性质:全职
工作地点:天津
工作经验:三年以上
::要求及待遇::
职位描述及要求:
Job Description:
Oversee daily operations of the Export department. Organize the structure to insure excellent customer service and profitability. Set and measure performance standards for individuals and teams. Manage staff development of department through active recruitment, training, and quality management activities. Provide pro-active customer service for all clients handled by department.
Develop and maintain excellent service to internal and external customers at all times.
Train and advise team and clients in areas of Export Administration Regulations, Consularization Regulations, and export services. Conduct training courses and seminars for staff and clients in areas of shipping and export administration regulations and procedures.
Develop written procedures for handling each account served by team, including classifications, schedule of service fees, shipment entry and booking process, and any other related information. Manage the appropriate databases to reflect these procedures.
Identify areas of concern in the clients' export process through monitoring of team performance against Company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
Support client in regulatory compliance by suggesting solutions in concern areas and by providing research and advice services in the areas of Export Administration Regulations, Department of Commerce Regulations, Consularization Regulations, Uniform Custom Practice 500 (UCP 500), and recordkeeping.
Manage staff development through recruitment and training efforts.
Conduct annual performance reviews for all staff within department.
Address all employee performance problems promptly and directly in accordance with personnel policies of the Company.
Communicate to manager and assist in the solution of any problems or irregularities discovered within the assigned transactions.
Adhere to all shipping and export regulations.
Other duties as assigned.
Education and Experience
College Degree
3+ year's previous work or industry related experience.
Other Skills/Experience
Company Supervisory Course or equivalent.
Custom Brokers license.
Requires certification in both the basic and advanced CLASS Customer Systems feature.
薪 水:面议
元(不包括奖金、佣金、年薪、股票、期权等奖励性收入)
