招聘日期 : 2008-07-25 ～ 2008-09-23

工作性质：全职

工作地点：广东

工作经验：二年以上

岗位名称：Relationship Manager

招聘人数：不限人

学    历：本科

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外语要求：英语/良好

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职位描述及要求：
KEY RESPONSIBILITIES / CHALLENGES:
-Acquiring and managing HNW client base
-Achieve sales targets and increase market share
-Achieve a high level of client satisfaction and retention
-Source and call on individual potential customer within the assigned territory
-Identify Private Banking service needs of the clients and provide customized investment and wealth planning solutions
-Handle relationship management of new and existing Private Banking clients in a fair , honest and high professional manner
-Enhance bank-customer relationships by expanding existing customers' portfolio holdings
-Actively participate in Private Banking marketing and promotional activities for customer acquisition
-Actively allocate clients' portfolio in accordance to their needs in investment
-Complete regular client and prospect call reports by using the Sales Management Process System
-Maintain high level of client service quality
-Establish profitable client relationship pricing and appropriate marketing cost control
-Ensure aggressive sales targets for all relevant products is met accordingly to the business strategy set, in addition to meeting client service quality standard levels set by the bank
-Comply the KYC, AML, CRM guidelines and other internal risk control program prudently
-Assist in business planning and marketing strategy
-Ensure account documentation, credit application / policy guidelines are adhered to
-Ensure effective communications with Management and other units
-Report to Senior VP and team leader for any suspicious client dealings and client complaints
-Review lists of top ten clients and top ten prospects with the team leader on a quarterly basis for visitation purpose
-Work as a team with other team members in a harmonious, positive working atmosphere

SELECTION CRITERIA:
-University degree preferably in Economics/Finance
-Solid relevant banking experience, preferable in sales/marketing
-Proven track record with relevant years
-Substantial client base preferred
-Good knowledge of Bank's products, procedures and legal requirements
-Sound knowledge of Private Banking products and services
-Capable of understanding clients' requirements and problem solving
-Excellent understanding and a practitioner of Service Quality principles
-Excellent administrative and organizational skills
-Good communication skills with a good command of both spoken and written English and Mandarin
-Proficient in PC applications

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"Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential."

Standard Chartered is an international banking group headquartered in London with over 1200 offices in 56 countries. Having established our first branch in Shanghai in 1858, Standard Chartered is honored to be the oldest foreign bank in China. Today, we have 12 branches, 15 sub-branches and 3 representative offices in China providing both Wholesale and Consumer Banking customers with creative solutions and unparalleled service.Dedicating ourselves to the long-term development in China, we hereby invite you to join our strong Consumer Banking.

渣打银行是国际性银行集团，总部位于英国伦敦。我们在全球56个国家和地区拥有1200多间分支机构。早在1858年渣打银行就在上海成立分行。今天，在中国拥有12家分行，15家支行及3家代表处，为企业及个人提供创新的金融解决方案和卓越的服务。现个人银行招聘所述职位。

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