招聘日期 : 2008-08-29 ～ 2008-10-28

工作性质：全职

工作地点：杭州

工作经验：一年以上

岗位名称：客服代表（出口）

招聘人数：1人

学    历：本科

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外语要求：英语/熟练

：：要求及待遇：：

职位描述及要求：
mainly on domestic business,

ESSENTIAL FUNCTION / RESPONSIBILITIES:
? Timely and accurately process customers' orders
? Issuing all shipping documents to customers
? Ability to understand and manage customers' forecast
? Coordinate with planner and production team to ensure manufacturing plan aligns with orders and backlog.
? Proactively communicate delivery information
? Delivery Management
? Manage customer inquiry and complaints
? Escalate and resolve issues
? Assist finance with invoicing and payment related activities
? Provide pricing and availability of standard products
? Assist sales team to prepare reports
QUALIFICATIONS / REQUIREMENTS:
? Bachelor Degree with minimum 1 years Customer Service, Order Management, Supply Chain and/or Trading/Logistics experiences
? Strong communication and analytical skills
? Process oriented
? Proactive and clear-minded
? Ability to solve complex issues
? Good understanding of Import/Export formalities
? Good understanding of Supply Chain
? Familiarity with ERP system (SAP) is an desirable
? Fluent in English and Mandarin in both written and spoken
? Strong PC skills, proficient in MS-Office, especially in Excel

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OCV Reinforcements, part of Owens Corning's Composite Solutions Business, is a new, global reinforcements actor bringing together two pioneers in the reinforcements and composite fabrics industry, each with long histories of product innovation and customer focus.

OCV Reinforcements Overview:
The integration of Saint-Gobain and Owens Corning reinforcement and fabrics businesses
Employs 8,500 in 16 countries
Sales of $1.8 billion
36 manufacturing facilities across Europe, America and Asia
Headquartered in Toledo, Ohio, United States
Bringing innovation and world-class products to customers worldwide
Broad product range and geographic reach
World-class technology and products
OCV Reinforcements provides outstanding service to its customers as a result of expanded geographic scale, an extensive product base and combined technological expertise. OCV Reinforcements better serves both regional and global customer needs by taking advantage of new world-class technologies and innovative products, as well as improved logistics, productivity and supply efficiency


福利待遇
完善的五险一金；通讯、交通补贴；免费工作餐；额外商业保险。

公司网址：http://www.owenscorning.com
公司地址：杭州沈半路343号
邮政编码：310022